Privacy Policy
Data controller
Loonie Play Hub, located at 1969 Upper Water Street, Halifax, NS B3J 3R7, Canada,
is the data controller responsible for personal information collected through
loonieplayhub.com in accordance with Canada's Personal Information
Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
What we collect
Because Loonie Play Hub is 100% free to play, we never collect credit card numbers, banking credentials, or financial billing data. We collect only the minimum information required to operate your account:
| Category | Examples | Purpose |
|---|---|---|
| Account Identity | First/last name, screen name, email address, date of birth, country | Age verification (19+), account login, and leaderboard display |
| Gameplay Telemetry | Loonie Token balance, XP level, quest progress, SHA-256 fairness seeds | Synchronizing your virtual wallet, status tier, and provably fair audits |
| Technical & Consent Logs | Browser type, IP address, Consent Mode preferences, session break timers | Platform security, fraud prevention, and honouring cookie preferences |
Why we collect it
- To verify that all registered members meet the 19+ age requirement.
- To maintain your Loonie Token balance, daily login streak, quest progress, and status Gems.
- To honour self-exclusion periods and session break timers immediately.
- To respond to support inquiries submitted through our Halifax concierge desk.
Who we share it with
We never sell or rent your personal information to data brokers or third-party advertisers. When you launch a third-party HTML5 demo cabinet (such as Play'n GO, Pragmatic Play, or Light & Wonder), your browser establishes a standard HTTPS connection to their demo container server to stream the game assets, without transmitting your name or email address.
How long we keep it
Account records are retained for as long as your profile remains active. If you request account closure, your personal profile data is purged within 30 days, except where minimal anonymized logs are required to enforce an active self-exclusion request.
Your rights
Under PIPEDA and applicable privacy statutes, you have the right to:
- Request access to a copy of all personal data we hold about your account.
- Correct or update your personal details directly in your Profile tab.
- Withdraw optional marketing email consent or analytics cookie consent at any time.
- Request permanent erasure of your account and personal information.
Cookies
We use essential session cookies and local browser storage to keep you signed in and remember your Consent Mode settings. Full technical details are published in our Cookie Policy.
Security
All traffic between your browser and Loonie Play Hub is encrypted via TLS 1.3, and account passwords are hashed using modern cryptographic key derivation (`password_hash`) prior to storage.
Contact
To exercise any privacy right or contact our Data Protection Officer, write to us at:
- Privacy Officer Email: privacy@loonieplayhub.com
- Postal Address: 1969 Upper Water Street, Halifax, NS B3J 3R7, Canada
- Telephone: +1 514 555 0154